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SalesFull TimeHigh Priority
Customer Service Supervisor
Hanoi BranchSaleApply before: Aug 10, 2026
Salary: $450 - $750
Role Description
- Supervise and support the Customer Service team to achieve daily targets.
- Ensure excellent customer service and showroom operations.
- Handle customer complaints and resolve escalated issues.
- Monitor team performance, schedules, and service quality.
- Coordinate with CSO, QC, Warehouse, and Installer.
- Prepare reports and ensure compliance with company SOPs.
Key Requirements & Qualifications
- Bachelor's degree in Business Administration, Marketing, or a related field.
- 3–5 years of customer service experience, including 1–2 years in a supervisory role.
- Strong leadership, communication, and problem-solving skills.
- Proficient in MS Office; CRM knowledge is an advantage.
- Responsible, customer-focused, and able to lead a team.
Benefits
- Competitive Salary + Commission ($300–$1,000+)
- Opportunity to become a permanent employee
- Mobile phone allowance
- Mission Fuel Allowance
- Public holidays and Annual Leave!
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